Here are some of our most common frequently asked questions:
We also have some FAQs for Guests with Disabilities please download the
or to listen to the audio version click here
What is a Hyperzone pass?
A Hyperzone pass is a wristband that permits the wearer to ride the new
Aztec themed slides Montazooma and Aztec Falls plus Masterblaster and
Do you have lockers and how much are they?
Yes, there are lockers in all the changing rooms and some located on the
pool side. All lockers require a 50p refundable deposit, change machines
can be found at the entrance to the changing rooms.
Do you have changing rooms?
Yes, there are female, male and family changing rooms available.
What time do you open / close?
Click here for opening and closing times.
How much does it cost?
Click here for prices.
How much will it cost if I want to spectate and not swim?
There is not a special rate for spectators as there is so much to do
within Sandcastle Waterpark and the attraction is all under one roof.
However, if we feel that your case is valid our reception team will
discuss options with you on the day of your visit.
Are there any special discounts?
Yes, our OAPs, disabled guests and their carers will receive a discount
of the standard admission price.
Do you hire out swimming costumes / towels?
Yes, if you have forgotten your swimwear or towels you can hire them
from our Swimwear shop for £2.50 per item or £4.00 for a towel and
costume with a £5.00 refundable deposit.
Can I bring my own food?
We do not permit picnicking within the pool area due to:
- Health & Safety i.e. guests bringing glass, crockery, sharp utensils
and metal tins etc which can break and cause a risk to other guests feet.
- The fact that we serve food inside the waterpark. There are a great
selection of catering
outlets available and specialist diets can be catered for. If you
have any special dietary requirements please contact us in advance to
discuss your needs.
I have younger children in my family / group is there anything for
them to do apart from the slides?
Sandcastle Waterpark has been designed to entertain the whole family
including limited swimmers. There are a great selection of attractions
available for our younger visitors, underconfident or novice swimmers to
Are there any parking facilities?
Sandcastle Waterpark is located on the South Beach which is equipped
with a pay and display car park. Prices for parking vary throughout the
year from £5.00 for upto 3 hours. For more information please visit the
interactive car park map.where you can find details of car park
locations, tariffs etc.
Audio versions of documents
FAQs for Guests with Disabilities