Sandcastle Wins the Sustainable Tourism Award at Blackpool Tourism Awards 2009

A team of Sandcastle Waterpark employees accommpanied the Managing Director, John Child to the De Vere hotel on Thursday 25th February 2010. The glitzy award ceremony in question - the 2009 Blackpool Tourism Awards. Sandcastle Waterpark was shortlisted for Visitor Attraction of the Year, People Development Award and Excellence in Guest Service and walked away winning the Sustainable Tourism.

We are visiting the BIBAS Awards on Friday 12th March and have been shortlisted for Excellence in Customer Service, Tourism Business of the Year, Performance through People and Leadership Team of the Year - so wish us luck!!!

Blackpool FC visit Sandcastle Waterpark for some pre-match fun!

Blackpool FC have a really important derby game against Preston North End on Monday 30th November and to get them all relaxed and ready for the important match, their manager Ian Holloway booked out Sandcastle Waterpark for the players.

Ian Holloway said, "It was a ripper of a day as they say. The Sandcastle stayed open for us and what a place it is - if you havent been there with your family please go! I have never had so much fun in my life. I know I'm 46 but I was like a 6 year old! It wasnt just me - I've never seen the lads smiling so much!"

Sandcastle Waterpark wish the team success in the big match and hope that our r&r session helped!

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Sandcastle Waterpark wins at LETS 2009!!

On the 12th November we attended the Lancashire Excellence Tourism Skills Awards and are delighted to announce that we walked away with an award for Excellence in Customer Service and Best Practice in Training!!

The judges on the night said , "Sandcastle Waterpark impressed the judges by their ability to constantly anticipate the needs of the customers and the way in which they could view events from the customer's perspective at all points of interaction. To be one consistent and outstanding individual is exceptional but to have the ability to apply this across an entire team truly makes Sandcastle Waterpark extraordinary!"

We are proud of our team here at Sandcastle Waterpark!!

We also won the Best Practice in Training Award, which is all about developing individuals within the organisation to help achieve a common goal.

Here are a few of the team who accepted the awards on the night.

Left to right, Wayne Loughran - Senior Lifeguard, Shelley Swift - Senior Lifeguard, John Pirie - Catering Manager, Wendy Beardshaw - Catering Supervisor, Gary Henshall - Waterparks Manager and Rennie Whittaker - Waterparks Supervisor.

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Bling bikes ahead!!!

Our very own character BLING, took part in a Cycle Blackpool event last week!!!! Cycling 4 miles around the area, Heron's Reach, Staining and back again!!! Here are some photos of his fun along the way!!!!

Welll done Bling!!!

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Sandcastle Waterpark Wins International Award, Chamber of Commerce, Lancashire Business Environment Awards and gets shortlisted for Lancashire Excellence in Tourism Skills.

We have recently received news from the World Waterpark's Association that we have won an award for our Brochure!! In the same week we also won a Green Award and an Employee Development Award for the regional for Chamber of Commerce. Then we were delighted to find out that we won the award for Carbon Management for the Lancashire Business Environment Awards and Excellence in Customer Service for the LETS Awards. We'll keep you posted on how we get on! Cllr Maxine Callow and Andy Duckett with John Child and Sandcastle Waterpark Staff.JPG

Cllr Maxine Callow and Andy Duckett with John Child and Sandcastle Waterpark Staff

Here's a picture of the filming that took place for the BEA Awards!

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Click here to watch the movie!

Welcome to Blackpool Training Courses!!

Sandcastle Waterpark is delighted to announce that every single member of the team has now successfully completed a Welcome to Blackpool Training Course. The Lancashire and Blackpool Tourist Board (now known as Visit Lancashire) have introduced this course all about how great Blackpool is, what is has to offer and whats new with the development work. The idea that all our staff are now more up to speed in this knowledge means that Guest Service can be delivered to an even higher standard. We were so impressed with the course and its contents we have now even introduced our own Welcome to Sandcastle Waterpark Course to give our own staff some more details about the wonderful world of Sandcastle Waterpark!

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Tour of Britain comes to Blackpool

Tuesday 15th September saw Stage 4 of the Tour of Britain Cycle Race start and finish here in Blackpool. The race started at Stanley park and circled Lancashire for 3 and a half hours, finishing back outside Sandcastle Waterpark! Bling and Balula were there taking part in the festivities!

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Howell and Jamie from Rock FM visit with some strange ideas!

Drive time presenters for Rock FM - Howell and Jamie visited Sandcastle Waterpark last week with a strange challenge in mind! Poor Jamie was forced to try and make his way across Typhoon Lagoon in a Water Walker whilst the waves were on! The lads had a great time, although I feel Howell enjoyed it far more, watching Jamie struggle to try and achieve his challenge!! $K:\Marketing Department\Jane's\Images\Special events\Howell & Jamie Rock FM Show Sept09\Picture 001.bmp$

New relaxing feature at Sandcastle Waterpark!

Our new Sauna, Steam Room and Ice Feature is NOW OPEN!!! Ask at reception for more information when you arrive!

There is always something exciting going on at Sandcastle Waterpark, check our Forthcoming events section regularly to find out about special events, promotions and discounts that might be coming up in the near future and also some photographs of what has happened so far!