terms

Sandcastle Waterpark Term and Conditions

Sandcastle Waterpark reserves the right to:

  • Refuse a sale to any guest
  • Refuse entry to any person or remove any guest from Sandcastle Waterpark
  • Carry out reasonable searches of an individual or property prior to entry to Sandcastle Waterpark
  • Carry out reasonable surveillance of an individual whilst in Sandcastle Waterpark for security and safety purposes
  • Our last admission is one hour before published closing time
  • Discounts cannot be used in conjunction with any other offer or promotion
  • Sorry, we cannot refund any money if a slide or attraction is closed or breaks down, in the event of an evacuation of the building or if you are asked to leave.
  • The Management reserve the right to refuse admission e.g for rowdy behaviour or under the influence of alcohol or drugs.

Online Sale Terms and Conditions

Guests are welcomed to the Sandcastle Waterpark subject to the following Terms and Conditions (a copy of which is available on request).

Tickets are non-transferable and non-refundable. Tickets cannot be sold or passed to any third party. However, the management at Sandcastle Waterpark reserves the right to transfer tickets to another date at any time if it is deemed necessary i.e. Essential maintenance is required.

All guests entering the Waterpark must have a unique ORDER REFERENCE NUMBER.

Those purchasing an admission ticket on behalf of a guest with a disability may be asked to produce proof of disability, for example Blue Badge holders, Disability Living Allowance record book, Attendance Allowance book, Invalidity benefit book, Visual Impairment registration card (BD8) or Blue/Orange parking permit – if you do not have access to any of these please contact us where we will be happy to discuss your individual situation. For more information on our Access for All information please click here

Sandcastle Waterpark reserves the right to:

  • refuse a sale to any guest
  • refuse entry to any person or remove any guest from Sandcastle Waterpark
  • carry out reasonable searches of an individual or property prior to entry to Sandcastle Waterpark
  • carry out reasonable surveillance of an individual whilst in Sandcastle Waterpark for security and safety purposes
  • Last admission one hour before published closing time
  • Discounts cannot be used in conjunction with any other offer
  • Sorry, we cannot refund any money if a slide or attraction is closed or breaks down, in the event of an evacuation of the building or if you are asked to leave.
  • The Management reserve the right to refuse admission e.g for rowdy behaviour or under the influence of alcohol or drugs.

Please be aware that booking process is quick, easy and convenient. Sandcastle Waterpark uses a third party payment processor to take online bookings and makes every effort to ensure complete guest confidentiality with regards to any on-line payments. Credit card details will be secured via encrypted means as it travels over the Internet.

Please note there are special height, age and weight restrictions on some of our slides and attractions please check full details on each attraction for more information.

Website Terms and Conditions

Terms of Use

By accessing www.sandcastle-waterpark.co.uk you agree to the following terms of use.

Users are not authorised to download, extract, add, modify or delete any information held on the Sandcastle Waterpark website. Any attempt to de-face, damage or change the content or structure of the site will be considered a breach of these terms. All images/text are copyright to the respective owners, you are not authorised to download/reproduce the images in any way without prior written permission from the copyright owner. Images of people or places displayed on the Site are either the property of, or used with permission by, The Sandcastle Waterpark. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the site. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Liability disclaimer

In preparing this site (www.sandcastle-waterpark.co.uk), we have made every effort to offer current, correct and clearly expressed information, as inadvertent errors can occur and relevant laws and regulations change on a regular basis – the information offered may be neither current nor accurate. All of the information contained within this site (www.sandcastle-waterpark.co.uk ) is intended as a guide to the services offered by Sandcastle Waterpark. None of the information contained within the site contributes professional advice, nor does the information constitute a comprehensive or complete statement on any of the issues discussed.

Sandcastle Waterpark accept no responsibility resulting from reliance on any information contained within this site nor does it accept responsibility or liability for, (1) enabling users to link to any site on the internet other than our website, or (2) the contents of any other site, whether it is one from which you may have been prior to linking to this web site, or one to which you may link to from this web site.

Privacy

Sandcastle Waterpark has developed this Internet Privacy Policy in order to assist in its position as a trusted service provider and to ensure it upholds and maintains visitors’ rights to privacy in the online environment.

Sandcastle Waterpark is the data controller, as defined by the UK Data Protection Act 1998, collecting the information obtained by this web site, (www.sandcastle-waterpark.co.uk ), for specified purposes as outlined below. Sandcastle Waterpark may transfer the information provided to its divisions and/or subsidiary companies where it is necessary to meet the purpose for which the information was submitted. By submitting any information to the data controller, the user authorises the transfer of data to the subsidiaries and divisions mentioned above to meet the purposes for which the information was submitted.

Data Collection and Purpose

Sandcastle Waterpark will only collect data and use personal information, which has been voluntarily provided by visitors to this site. A user may browse this site without submitting or disclosing any personal information.

Third party disclosure/third party Links

Sandcastle Waterpark will only disclose personal information to third parties under the following circumstances:

  • Where it is necessary to fulfil a request submitted by the user.
  • As required by a court or other legal or regulatory requirement.

Sandcastle Waterpark accepts no responsibility or liability for, (1) enabling users to link to any site on the internet other than our website, or (2) the contents of any other site, whether it is one from which you may have been prior to linking to this web site, or one to which you may link to from this web site.

Our details

South Beach, Blackpool, Lancashire, FY4 1BB : Tel 01253 343 602

Vat reg 825 9009 23

Company Information: Blackpool Operating Company Ltd Registered in England 1729327

Registered Office: Number One Bickerstaffe Square, Talbot Road, Blackpool, Lancashire, FY1 3AH.

A GREAT day out for everyone…

We hope you enjoy your day at the UKs largest indoor waterpark!

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