Sandcastle Waterpark is proud to be an accessible venue, we work with each individual to ensure the best day out possible. Please do not feel that you are not able to enjoy our facilities – simply ask, we encourage you to discuss your individual requests either prior to your visit on our Safety Hotline 01253 340721 or on arrival by requesting a Accessible Ambassador.

Accessibility update

Sandcastle Waterpark is delighted to continue its program of enhancement and provision of accessible facilities and are delighted to announce the following, NEW FOR 2017:

  • New quiet room – opens Spring (date TBC)
  • Silent start Saturdays – no music for the first hour of operation every Saturday, 30 minutes on all other days
  • More poolside lockers
  • New Accessible doors
  • Additional accessibility evenings throughout the year.

Accessible services

Please click here to watch a short video which outlines some of our Accessible Services and Facilities and will give you a flavour of what we have to offer and how to enjoy a day here.

Gold Wet Room facility

Sandcastle Waterpark has a fully equipped Gold Wet Room facility. Please click here to see a short video showing the whole journey, from arriving and being greeted by a member of the Team, to using the Gold Wet Room and entering the water.

Changing Place Facility

Sandcastle Waterpark has a Changing Place Facility that has recently been voted the most popular Changing Place Facility in the UK. We are proud to offer this facility and are delighted that it is so popular with our guests and members of the public.

Virtual tour

You can take a Virtual Tour of the waterpark – click here!



Assistance Dogs Logo
guide dogs logo

Dedicated Facebook page

Please click here to see our brand new Facebook page dedicated to Accessibility.

Prior to your arrival


Large print information


Audio versions of documents

Proud to be an Accessible Venue…

Discuss your individual requests prior to your visit for the best day out!

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