facilities-title

Check out our facilities

Sandcastle Waterpark is equipped with all the facilities you need to ensure that you and your family have an enjoyable day out. We are an Access for All venue, please click here to see our information regarding our Accessible Facilities

There is a great selection of arcade games available in the main entrance area.

Waterfalls Cafe and Bar, situated in the Mall, sells a range of alcoholic beverages as does the Snack Shack which is located inside the Waterpark.

Available in female toilets, female and family changing rooms and also in The Mall, adjacent to our reception area.

We offer bottle and baby food warming facilities at all of our catering outlets.

The use of cameras, video cameras and other devices for taking pictures is strictly controlled within Sandcastle Waterpark. Permission must be gained from the Waterparks Supervisor located in the First Aid Room before use. This policy is strictly monitored by our staff.

Sandcastle Waterpark is located on the South Beach area of the promenade (postcode FY41BB)  which is equipped with a council pay and display car park. This is a very busy car park at weekends and during school and bank holidays. The nearest alternative car park is on Yeadon Way (postcode FY16BF).

 

SOUTH BEACH CAR PARK                                YEADON WAY CAR PARK

195 Car parking spaces                                     919 Car parking spaces

11 Disabled user bays                                       19 Disabled user bays

Height barrier – 1.9m (6ft 3in)                          Height barrier – 1.9m (6ft 3in)

4 Pay and display machines                             5 Pay and display machines

1 card machine                                                   2 card payment machines

 

Blue badge holders receive 3 hours free parking at both car parks and may use any bay within the car park. Blue badges must be displayed in your vehicle showing the date of expiry and serial number, together with the parking disk/clock set at the time of arrival on the inside of the windscreen. For additional periods of time, a Pay and Display ticket must be purchased at the time of arrival and displayed next to your blue badge.

Car parking – additional Information on car parking in Blackpool can be found HERE

For assistance with car parking, please call 01253 476395. Lines are available 10am – 12 noon and 2pm – 4pm Monday – Friday

CURRENT CAR PARKING TARIFF’s (As of August 2016)

03 Hours = £5.00
12 Hours = £8.00
18 Hours = £9.00
24 Hours = £12.00
48 Hours = £14.00
72 Hours = £17.00
96 Hours = £20.00

Please ensure that you have the correct change as the machines do not give change.

For guests who hold a blue disabled parking badge, you MUST have a clock on show on the dash board of your car before leaving your vehicle in the car park. If you don’t have a clock with your blue badge, please come inside the building with your blue badge and ask to speak to the Duty Manager and we will lend you a clock for the duration of time you are in the Waterpark (£10 refundable deposit required). Please be advised that the clocks will be given out on a first come first served basis and in busy periods we may not be able to give a clock to everybody as we only have a limited amount.

There is a cash machine located in the exit arcade in the main entrance area. Please note there is a charge to use this machine.

Sandcastle Waterpark has a great range of catering outlets:

Waterfalls Café – serving a selection of snacks and refreshments, located in the entrance area. Click here to download the menu.

Bongo Bongo Burger Shack – serving a great selection of hot and cold food located near the main entrance. Click here to download the menu.

Snack Shack – serving fresh sandwiches and salads and a range of grab and go snacks, located next to Bongo Bongo Burger Shack within the Waterpark (only open at peak periods during the season).

We have a wide range of options including Halal, Gluten Free, Lactose Free and Vegetarian foods.

SPECIAL DIETARY REQUIREMENTS AND FOOD INTOLERANCES:

Please advise our staff, prior to ordering if you have special dietary requirements or food intolerances. Staff at any of our catering outlets will be happy to discuss Individual requirements prior to ordering.

PLEASE NOTE – Sandcastle Waterpark advises that, due to Health and Safety reasons, guests do not bring their own food into the waterpark.

There are separate male and female changing rooms plus a family changing room equipped with its very own Body Dryer costing just £1.00 for 3 and a half minutes. All of our changing rooms are equipped with free to use hair dryers.

A fully equipped first aid room is situated on pool side with qualified and trained staff.

Hearing loops for the hearing impaired are available at reception.

All of our changing rooms are now equipped with electronic lockers which are allocated with a new electronic wristband. The wristbands can also be used for Splash Cash and to access the Seabreeze Spa and Tiki Cabana. We advise that as the lockers are bigger than the old ones, one locker between two guests should be sufficient.

The wristbands require a £2 refundable deposit. Hand your wristband back in at reception before you leave to receive your deposit back.

There are also some lockers located on the pool side for our guests with disabilities.

For our guests purchasing food and drink from Waterfalls Cafe and Bar (located in The Mall), there are plenty of seats outside the Sandcastle Waterpark for guests to enjoy their purchases and enjoy great views of the promenade.

There is a PA system available for any emergency messages.

There is a Pram Store located outside the changing rooms. There are pram locks available for hire from the Swim Shack for extra security. The cost is £2.50 plus a £10.00 refundable deposit.

For guests not wanting to enjoy our slides and attractions, we have a selection of terraces and seating areas throughout the Waterpark offering great views of many of our rides and attractions. Why not grab yourself a drink from one of our catering outlets and watch your friends and family enjoying our slides and attractions. Entry into the Waterpark is by admission ticket, prices of which can be found on the price page of this website.

Swim Shack – A great selection of swimwear including Burkini’s, leggings and swimming accessories are available in the Swim Shack. If you’ve forgotten to pack your swimwear you may hire swimwear or towels for £3.50 per item (£5 refundable deposit required) or £5.00 for a towel and a costume, (£10.00 refundable deposit), accessible via both the main entrance area and pool side.

Treetops Trading Post – Fantastic novelties and souvenirs available at pocket money prices, located in the main entrance area.

The new Sea Breeze Spa includes an aromatherapy room, a salt inhalation room, foot spas, heated loungers, an ice feature, steam room and sauna. This area is only for the use of guests over the age of 18 and is charged at an additional £6.25 per person or £3.25 if purchased with a Hyperzone wristband.

Swimming aids are available on pool side, please ask a member of staff if you are unable to locate one. Aids can also be purchased from the Swim Shack.

We have male, and female toilets located both on pool side and within the changing rooms. There are fully accessible disabled toilets located in the waterpark, mall area and changing rooms.

Within both the Mall and Waterpark areas we have Wi-Fi access which is free of charge for all of our guests.

A GREAT day out for everyone…

We hope you enjoy your day at the UKs largest indoor waterpark!

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