We are good to go!

We have been awarded the Visit England “We’re good to go” Industry Standard. This confirms that Sandcastle Waterpark meets the Government and Public Health Guidance on COVID-19 measures being in place to ensure a safe visit for out Guests.

Our commitment to your safety

In order to ensure that we reopen safely and ensure our employees, Guests and other visitors are kept as safe as is reasonably practicable, we have introduced additional measures for the safety and well-being of everyone.

Do not book or visit if you have Covid-19 symptoms

If you, or any member of your party are displaying any of the following symptoms, please do not book to visit Sandcastle Waterpark:

  • A high temperature
  • A new, continuous cough
  • A loss or change to your sense of smell or taste

If you, or any member of your party are displaying any of the above symptoms, please call NHS 111 and follow their advice.

Our commitment to your safety

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Enhanced cleaning regimes are in place throughout our Waterpark including all public areas, Changing Village and on our slides and attractions.

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Hand sanitisation stations are located throughout the building and Waterpark for you to use.

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Social distancing measures are in place throughout our building.

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Increased air ventilation within our Waterpark.

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All of our team members have received training in COVID-19 measures.

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Contactless payment systems are in operation including our free Splash Cash facility.

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Order food at our catering outlets and collect from our Food Collection points.

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Guests are required to book their visit online, in advance.

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Perspex screens have been installed at our counter.

New Changing Village

Our previous 3 changing rooms have now been combined to create our new Changing Village. These changes allow for greater space throughout our changing areas where we have also added additional cubicles and new showers to ensure guests can socially distance in confidence.

Risk assessments

You can view our new risk assessments for Team Members and our Guests below: