Here are some questions we get asked…
All guests are now required to book their visits online, in advance. We strongly advise all guests to book in advance to avoid disappointment and you can check availability of daily sessions by visiting the Book Online section of this website.
Yes, there are electronic lockers in our Changing Village and for guests with disabilities, we have some located on the poolside. All lockers in the changing rooms require an electronic wristband (you can add these to your online booking and they will be issued at Reception when you arrive). A £3 deposit is required per wristband, £2 of which is refundable on departure when the wristband is returned.
Locker wristbands should be obtained from Reception when you arrive and prior to making your way to the changing rooms.
Sandcastle Waterpark has a communal style Changing Village which is all cubicle.
Click here for opening and closing times.
Click here for prices.
For the safeguarding of children and vulnerable young adults, all guests wanting to enter Sandcastle Waterpark must purchase a ticket online, in advance (each guest wanting to go in to the Waterpark requires a ticket).
Our Waterpark is an open plan facility and does not have a separate area for non participants. Sandcastle Waterpark is a great family day out and we encourage all the family to participate, even if it is to just enjoy a paddle in the shallow waters or float around our Ushi Gushi River. If you don’t want to take the plunge you will still be required to purchase a full price admission ticket.
There is plenty of seating located around the Waterpark where you can relax in a sub tropical 84 degrees and watch your family and friends on our waterslides and attractions. There’s also free Wi-Fi throughout the Waterpark for you to access – we appreciate that some guests are unable to go in the water or enjoy the slides and attractions for example, ladies that are heavily pregnant or guests recovering from an operation or similar. With this in mind we would ask you to call us prior to your visit to discuss your Individual requirements. Please call Guest Services on 01253 343602.
Yes, Seniors over 60, disabled guests and their carers will receive a discount off the standard admission price.
We strongly advise all guests to bring their own swimwear and towels when they visit.
If you have forgotten your swimwear or towels you can hire them when you get to Reception for £3.50 per item (£5 refundable deposit) or £5.00 for a towel and costume (£10 refundable deposit).
In the interests of Health and Safety and to prevent possible tarnishing, jewellery should not be worn AT ANY TIME whilst in the Waterpark, in the pools, or on the slides and attractions.
Sandcastle Waterpark accepts no responsibility for any damage to Jewellery caused by failure to adhere to our terms and conditions of entry.
We do not permit picnicking in the pool area due to Health and Safety and as we serve food inside the Waterpark. There are a great selection of catering outlets available and specialist diets can be catered for.
I have younger children in my family / group is there anything for them to do apart from the slides?
Sandcastle Waterpark has been designed to entertain the whole family including limited swimmers. There are a great selection of attractions available for our younger visitors, under confident or novice swimmers to enjoy. We recommend that families with small children visit at the quieter periods of the day during school holidays i.e. first thing in the morning or later on towards the end of the day, or during out of season periods – this will ensure your maximum enjoyment.
Sandcastle Waterpark is located on the South Beach area of the promenade (postcode FY41BB) which is equipped with a council pay and display car park. For full details of nearby parking facilities please click here.
South Beach Car Park fills very quickly at weekends and during holidays and bank holidays. If you are visiting during these times and are arriving after 11am, we recommend you park at Yeadon Way Car Park which is around a 10/15 minute walk from Sandcastle Waterpark. Full details and location can be found at the link above.